How you do what you do
Livingston, Bob
How you do what you do create service excellence that wins clients for life Bob Livingston - New York McGraw-Hill 2008 - xi, 296p.
Foreword by Calhoun, David
5943
9780071592789
Customer services
Customer relations
Consumers
658.812 L7629h
How you do what you do create service excellence that wins clients for life Bob Livingston - New York McGraw-Hill 2008 - xi, 296p.
Foreword by Calhoun, David
5943
9780071592789
Customer services
Customer relations
Consumers
658.812 L7629h