TY  - BOOK
AU  - Mills, Quinn D.
AU  - Friesen, G. Bruce 
TI  - Broken promises: an unconventional view of what went wrong at IBM
SN  - 9780875846545
U1  - 338.760973 M629b 
PY  - 1996///
CY  - Boston
PB  - Harvard Business School Press
KW  - International business machines corporation
KW  - Competition
KW  - United States
KW  - Computer industry
ER  -