Rama  Bijapurkar <br/><br/>
Customer in the boardroom?  crafting customer-based business strategy 

 - New Delhi  Sage Publications  2012 
 - 232 
<br/><br/> 7283 
<br/><br/><label>ISBN: </label>9.7881321064e+12 
<br/><br/><label>Subjects--Topical Terms: </label><br/>ManagementCustomer relations-Management; Strategic planning
<br/><br/><label>Dewey Class. No.: </label>658.4012