TY - BOOK AU - Shevat, Amir TI - Designing bots: creating conversational experiences SN - 9789352135592 U1 - 006.454 Sh594d PY - 2017/// CY - Mumbai PB - Shroff Publishers & Distributors Pvt. Ltd. KW - Computer programming KW - Intelligent agents (Computer software) KW - User interface (Computer system) ER -