Besterfield, Dale H.  <br/><br/>
Total quality management  
Dale H. Besterfield...[et al.] 
 - 5th ed. 
 - Noida  Pearson  2019 
 - xxi, 622p. 
<br/><br/><label>ISBN: </label>9789353066314 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013 B4649t5