Carroll <br/><br/>
Making Use: Scenario-Based Design of Human-Computer Interactions 

 -  MIT Press  2003 
<br/><br/> fulltext 
<br/><br/> Monograph 
<br/><br/><label>ISBN: </label>9780262269926 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computing and Processing