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	1.	Leadership and the customer revolution the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality Gary Heil by Heil, Gary Parker, Tom Tate, Rick Material type: Text Language: English Publication details: New York Van Nostrand Reinhold 1995 Availability: Items available for loan: Central Library (1)Call number: 658.812 H1257l. Place hold Save to lists Add to cart (remove)
	2.	No cover image available Beyond the familiar long-term growth through customer focus and innovation by Patrick Barwise Material type: Text Publication details: San Francisco Jossey-bass 2011 Availability: Items available for loan: Central Library (1). Place hold Save to lists Add to cart (remove)
	3.	UX for lean startups faster, smarter user experience research and design Laura Klein by Klein, Laura Series: Lean Series \| Ries, Eric Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Mumbai Shroff Publishers & Distributors Pvt. Ltd. 2013 Availability: Items available for loan: Central Library (1)Call number: 658.11 K6721u. Place hold Save to lists Add to cart (remove)
	4.	Raving fans! a revolutionary approach to customer services by Blanchard, Ken Bowles, Sheldon Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Noida HarperColllins Publishers 1993 Availability: Items available for loan: Central Library (1)Call number: 658.812 B5922r. Place hold Save to lists Add to cart (remove)