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	1.	Why my horse does not smile learn to serve your customer by Vivek Mehrotra Material type: Text Publication details: New Delhi Viva Books 2010 Availability: Items available for loan: Central Library (1)Call number: 658.812 M4745w. Place hold Save to lists Add to cart (remove)
	2.	Supply chain management strategy, planning, and operation Sunil Chopra by Chopra, Sunil Meindl, Peter Kalra, Dharam Vir Edition: 6th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Delhi Pearson 2016 Availability: Items available for reference: Central Library: Not for loan (1)Call number: 658.7 C4558s6. Save to lists Add to cart (remove)
	3.	Bangalore tiger how Indian tech upstart Wipro is rewriting the rules of global competition Steve Hamm by Hamm, Steve Material type: Text Language: English Publication details: New Delhi Tata McGraw-Hill Publishing Company Limited 2007 Availability: Items available for loan: Central Library (2). Place hold Save to lists Add to cart (remove)
	4.	How you do what you do create service excellence that wins clients for life Bob Livingston by Livingston, Bob Material type: Text Language: English Publication details: New York McGraw-Hill 2008 Availability: Items available for loan: Central Library (1)Call number: 658.812 L7629h. Place hold Save to lists Add to cart (remove)
	5.	No cover image available Beyond the familiar long-term growth through customer focus and innovation by Patrick Barwise Material type: Text Publication details: San Francisco Jossey-bass 2011 Availability: Items available for loan: Central Library (1). Place hold Save to lists Add to cart (remove)
	6.	Fish! tales real-life stories to help you transform your workplace and your life Stephen C. Lundin by Lundin, Stephen C Christensen, John Paul, Harry Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: London Hodder & stughton 2002 Availability: Items available for loan: Central Library (1)Call number: 658.314 L9724f. Place hold Save to lists Add to cart (remove)
	7.	Best practices building your business with customer-focused solutions Robert Hiebeler by Hiebeler, Robert Kelly, Thomas B Ketteman, Charles Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: London Simon & Schuster 1998 Availability: Items available for loan: Central Library (1)Call number: 658.812 H531b. Place hold Save to lists Add to cart (remove)
	8.	Services marketing integrating customer focus across the firm Valarie A. Zeithaml...[et al.] by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 7th ed. Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Chennai McGraw Hill Education (India) Private Limited 2018 Availability: Items available for loan: Central Library (1)Call number: 658.8 Z372s7. Place hold Save to lists Add to cart (remove)
	9.	Lean customer development building products your customers will buy Cindy Alvarez by Alvarez, Cindy Series: Lean Series \| Ries, Eric Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Mumbai Shroff Publishers & Distributors Pvt. Ltd. 2014 Availability: Items available for loan: Central Library (1)Call number: 658.834 Al863l. Place hold Save to lists Add to cart (remove)
	10.	Transient market power of firms by Rao, T.V.S. Ramamohan Bhattacharyya, Surajit Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: United Kingdom Cambridge Scholar Publishing 2021 Availability: Items available for loan: Central Library (1)Call number: 658.87 R1801t. Place hold Save to lists Add to cart (remove)
	11.	Raving fans! a revolutionary approach to customer services by Blanchard, Ken Bowles, Sheldon Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Noida HarperColllins Publishers 1993 Availability: Items available for loan: Central Library (1)Call number: 658.812 B5922r. Place hold Save to lists Add to cart (remove)
	12.	Customer-funded business start, finance, or grow your company with your customers' cash by Mullins, John Publication details: Hoboken John Wiley 2014 Availability: Items available for loan: Central Library (1)Call number: 658.15224 M9177c. Place hold Save to lists Add to cart (remove)
	13.	Business marketing concepts and cases by Sarin, Sharad Edition: 2nd ed. Publication details: New Delhi CBS Publishers & Distributors Pvt. Ltd. 2023 Availability: Items available for loan: Central Library (1)Call number: 658.8 Sa736b2. Place hold Save to lists Add to cart (remove)