000 | 00443nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 171212s9999||||xx |||||||||||||| ||und|| | ||
020 | _a9.7881321064e+12 | ||
082 | _a658.4012 | ||
100 | _aRama Bijapurkar | ||
245 |
_aCustomer in the boardroom? _bcrafting customer-based business strategy |
||
260 |
_aNew Delhi _bSage Publications _c2012 |
||
300 | _a232 | ||
500 | _a7283 | ||
650 | _aManagementCustomer relations-Management; Strategic planning | ||
942 | _cDB | ||
999 |
_c16369 _d16369 |