000 00443nam a2200145Ia 4500
008 171212s9999||||xx |||||||||||||| ||und||
020 _a9.7881321064e+12
082 _a658.4012
100 _aRama Bijapurkar
245 _aCustomer in the boardroom?
_bcrafting customer-based business strategy
260 _aNew Delhi
_bSage Publications
_c2012
300 _a232
500 _a7283
650 _aManagementCustomer relations-Management; Strategic planning
942 _cDB
999 _c16369
_d16369