| 000 | 00716nam a22002417a 4500 | ||
|---|---|---|---|
| 999 |
_c21924 _d21924 |
||
| 005 | 20190929231140.0 | ||
| 008 | 190929b ||||| |||| 00| 0 eng d | ||
| 020 | _a9780684860350 | ||
| 041 | _aeng | ||
| 082 | _a658.812 H531b | ||
| 100 | _aHiebeler, Robert | ||
| 245 |
_aBest practices _bbuilding your business with customer-focused solutions _cRobert Hiebeler |
||
| 260 |
_aLondon _bSimon & Schuster _c1998 |
||
| 300 | _a236p. | ||
| 650 |
_aCustomer services _xManagement |
||
| 650 |
_aCustomer services _xQuality control |
||
| 650 | _aIndustrial management | ||
| 650 | _aStrategic planning | ||
| 650 | _aBusiness planning | ||
| 700 | _aKelly, Thomas B. | ||
| 700 | _aKetteman, Charles | ||
| 942 | _cBK | ||