000			00392nam a2200133Ia 4500
008			170527s2016||||xx |||||||||||||| ||und||
020			_a0-07-053250-8
082			_a658.812 _bG829c
100			_aPaul Greenberg
245		0	_aCRM at the speed of light _bCapturing And Keeping Customers In Internet Real Time
260			_bTata McGraw-Hill _c2001 _aNULL
300			_a480 p.
650			_aElectronic commerce
942			_cBK
999			_c771 _d771